Waterloo Wellington Regional Coordination Centre FRANÇAIS
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The Regional Coordination Centre (RCC) offers the following services to support patient navigation and access to service:



Diabetes Central Intake

Diabetes Central Intake

This program provides a central location to send referrals to diabetes education programs and diabetes specialist consults.  Referrals are triaged and sent to the appropriate Diabetes Education program and/or specialists.  Wait times are monitored to ensure people are being seen in a timely manner.


As a health care provider, to send an eReferral through the regional, online system, click here


As a patient, to send a self-referral to a Diabetes Education Program, click here


For more information on services for diabetes, please go to www.waterloowellingtondiabetes.ca or call 519-947-1000 ext. 372 or toll free 1-844-204-9088



Orthopedic Central Intake

Orthopedic Central Intake

This program provides a central location for physicians or nurse practitioners to send referrals for consult with an orthopedic surgeon.  Referrals are reviewed for completeness and sent to the appropriate surgeon or triage and assessment clinic.


For fractures,  physicians or nurse practitioners, please call the Hospital "on-call" Orthopedic Surgeon for direction.  


To send an eReferral through the regional, online system, click here


To improve access to hip and knee consults, referrals with moderate to severe Osteoarthritis will be routed from Orthopedic Central Intake to the Hip and Knee Orthopedic Assessment Clinics (OAC) based on specific criteria.  These clinics offer an assessment by an advanced practice physiotherapist in partnership with surgeons.


The OAC clinic locations for Waterloo Wellington are:

     Kitchener Waterloo: MSK Centre  

     Guelph: Wellington Ortho and Rehab

     Cambridge: Cambridge Memorial Hospital

     Mount Forest:  Claire Stewart Medical Clinic

     Palmerston:  Minto Rural Health Centre


To improve access to low back pain consults, referrals that meet the criteria for ISAEC

(Inter-professional Spine Assessment and Education Clinics) will be directed to the most appropriate location in the Waterloo Wellington region.   


For more information on orthopedic central intake, please call 519-947-1000, option 3, or toll free 1-844-204-9088



Regional Self-Management Program

Self-Management Program

This program coordinates workshops for individuals with chronic diseases throughout the region.  The Self-Management Program also provides various training opportunities for health care professionals to develop greater skills and knowledge to enhance patient care.


To register for one of these programs, click here


For more information, please go to www.wwselfmanagement.ca or call 519-947-1000, option 1, or toll free 1-844-204-9088



Funding support provided by: