Who We Are

The Regional Coordination Centre (RCC) is a coordination and referral centre to streamline access to care in the region of Waterloo Wellington.  Our program is hosted by Langs in Cambridge. The RCC is a part of the system-wide coordinated access approach which is led by the eHealth Centre of Excellence.

Our team of health care professionals and administrative staff help health care providers and patients access services easily and in a timely manner.

Currently we host diabetes central intake, orthopedic central intake, and cataract central intake, but will be expanding to service other specialties.  We also coordinate workshops region-wide to support people managing chronic diseases.

Improving Access. Improving Knowledge. Improving Health. 

For more information on our program or if you have any questions or suggestions, please CONTACT US!

Territorial Acknowledgement

Langs, as a settler-led organization, acknowledges that it is a form of respect, wherever we live, to find out whose traditional territory we are on because every part of what is now known as Canada is someone’s Indigenous traditional territory.  We acknowledge that Langs is on the Haldimand Tract, the traditional territory of the Anishinaabe, Haudenosaunee, and Chonnonton People.

We have much to learn from the First People of this land who assist in the spiritual, emotional, physical, and mental well-being of others.  We are grateful for the historic and ongoing care for the land by the Indigenous peoples of this area. Langs recognizes that we are all treaty people with a responsibility to honour our relations and live with each other in kinship.

Background

The Truth and Reconciliation Commission of Canada published a report in 2015 with 94 calls to action. These actions are broken down into action areas, such as Health, Education, Youth Programs, Professional Development Trainings, Justice and more.  Recommendations made are an important blueprint for Canadian reconciliation, and specific calls to action pertain to much of the work that Langs does.

A territorial acknowledgement is a way of recognizing the everlasting presence of colonialism in Canada and to remember that the land on which we live, work, and play was and continues to be Indigenous Land. Langs recognizes that we are on an active learning journey through our IDEA (Inclusion, Diversity, Equity, and Access) work. We welcome feedback from the community, our participants, patients, partners, staff, volunteers and students.